The Office install on your computer was signed out or deactivated using the instructions in Deactivate a Microsoft install. This is typically done to allow you to sign in to another Office device Microsoft Family or to free up an Office install Microsoft for business.
Select Sign in and enter your Microsoft account. This will activate Office. If you've reached your sign-in limit Microsoft Family , or if there are no Office installs left Microsoft for business , you can sign out of or deactivate another Office install using the steps in Deactivate a Microsoft install.
You might see a yellow warning bar across the top of the application with one of the following messages:. Your Microsoft subscription has a pending change. To keep using your applications without interruption, please sign in now. Please apply the change now to keep using your applications. Your organization switched to a different Microsoft for business plan, and you need to install the version of Office that comes with your new plan. If you're using Office , you can simply update Office.
If you're using Office , you'll need to uninstall and reinstall Office. We've run into a problem with your Microsoft subscription and need your help to fix it. This message is often triggered by a problem with your Microsoft subscription payment. For example, if your payment was declined due to an expired or cancelled credit card, your subscription may become expired or suspended.
For help with fixing this issue, see Office error "Account Notice: We've run into a problem with your Microsoft subscription". You could be getting this message for a variety of reasons. If you see Unlicensed product , or a different error message, try the troubleshooting steps in Unlicensed Product and activation errors in Office. Try searching all of your email accounts for a confirmation email from Microsoft. Visit your account page to manage your settings and then return here to retry activation.
To fix this issue, please follow the steps in Installation limit reached error when activating Office for Mac. Other symptoms may be that you see Office for Mac repeatedly asking you to sign into your account or you receive an "Authentication Expired" error.
In the case of any of the above, follow the steps in Office for Mac repeatedly requesting keychain access to reset your keychain permissions. If you're trying to activate a one-time purchase of Office for Mac and you get the above error message, this is because your PriviligedHelperTools folder is incorrectly not accessible to your user account.
Find out if your PriviligedHelperTools folder is not accessible:. Find the PriviligedHelperTools folder. Fix it using the instructions in the Fix permissions for the PriviligedHelperTools folder below.
Then activate Office again after confirming that the PriviligedHelperTools folder now has files in it. Fix permissions for the PriviligedHelperTools folder:. In Spotlight Search the magnifying glass on your desktop , search for and launch Terminal. Type your Mac local account password and press Enter. You will need administrator privileges for this. Note: As you type, Terminal will not display the characters. The error code is: 0xDC.
If you're trying to activate Office for Mac and have received error code 0x8A, you may have an invalid product key. See Error 0x8A when activating Office for Mac. This is a server issue that occurs when trying to activate Microsoft for Mac for Mac.
Try restarting your Mac and activate again. If you're still seeing this error, try this:. Uninstall Office for Mac and then re-install Office from Office. If you're trying to activate Office for Mac and have received error code 0xDc, this is because your Mac's name contains invalid characters when being sent to our server.
To fix this issue, update your Mac's name to remove the invalid characters:. In the Computer Name text box, update your Mac's name and then close the window. If you've activated Office for Mac but are still seeing a message that says "You need to activate Office for Mac within X days," please try these steps to resolve your issue:. Run the License Removal Tool. Note: You will need local admin privileges to make changes to your Keychain Access.
You've activated but you're still being asked to activate, or you keep seeing messages for "Activate Office to Create and Edit" when you've already activated:. Quit the app. Run the license removal tool. If you own multiple licenses and have installed using the incorrect one, or you had a one-time install of Office for Mac and then purchase Microsoft , you might need to remove licenses attached to your suite of Office and reactivate to ensure you're getting all the benefits of Microsoft See Remove Office license files on a Mac for directions on how to check which license you're using and how to reactivate.
To resolve this issue automatically, download and run this script. Important: Scripts are not supported under any Microsoft standard support program or service. Scripts are provided AS IS without warranty of any kind. Microsoft disclaims all implied warranties including, without limitation, any implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the scripts remains with you. Minor hardware upgrades do not require re-activation.
However, if you completely overhaul your computer, you may have to activate your product again. How does product activation protect customer privacy? Microsoft highly values respecting and protecting customers' private information.
If you do not register the product, none of the information that is collected during product activation will be used to personally identify you. Is activation the same as registration? Activation is different from product registration.
If you want, you can voluntarily register your product by providing your name and contact information during product activation. If you want to receive future communications about product updates, service releases, and special offers, you should register your product. How do I know whether my product has been activated? The Activation Wizard does not run if you activated your product. If the product is activated, you receive the following message when you run the Activation Wizard:.
Does the product stop working if I do not activate it? However, the product runs in reduced-functionality mode. What is reduced-functionality mode? In reduced-functionality mode, programs function similarly to a viewer.
When running in reduced-functionality mode, many menu items are unavailable dimmed , thereby blocking access to that functionality. Some of the limitations of reduced-functionality mode include the following limitations:. No existing Office files or documents are damaged, and you can easily get Office out of this mode by following the instructions outlined in the screens presented. How do I update information that pertains to product activation?
To ensure that the information you provide to Microsoft through the Office Activation Wizard is correct, you can review and update this information by contacting Microsoft at any time. In some Office products, you can use the Office Activation Wizard to do this over the Internet or by telephone. Microsoft will update your information to reflect any corrections or changes that you want to be made.
It is important that you provide your Product ID, so that Microsoft can accurately identify your activation record. Why do I receive notifications to activate my product? If you do not activate your Office product, you receive a reminder to activate your product each time that you start an Office program.
Is there more than one type of product license? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. I am the only one with this issue?
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